Alex Leong

Systems Administrator

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(719) - 661-4043

Technical Skills

  • Certifications: Microsoft Certified IT Professional (MCITP) MCP ID# 6869064
  • Systems: Windows XP/Vista/7, Windows Server 2000/2003/2008
  • Hardware: Desktops, Laptops, Routers, Firewalls, Servers, Switches, Printers, Scanners
  • Software: Exchange 2007/2010, Office, Blackberry Enterprise, Citrix XenApp, VMWare, Hyper-V
  • Networking: TCP/IP, DHCP, DNS, LAN, WAN
  • Languages: HTML, CSS

Experience

PlumChoice Business Services

Network Engineer II

2010-2011

  • Provide day-to-day operational support for Managed Services solutions including customer services, reporting, system and device management, and deployment of managed services tools to new customers
  • Provided desktop configuration and phone support for end user software and hardware issues
  • Advised and managed the Help Desk Support Team as their Team Lead Supervisor
  • Created and implemented processes for a new department

Everon Technology Services

Network Engineer I

2010-2010

  • Configured, installed, and administrated network infrastructure for over 140 small businesses
  • Provided desktop configuration and phone support for end user software and hardware issues
  • Administrated Windows, Exchange, Blackberry, and Citrix XenApp servers
  • Responsible for network performance, security monitoring and policies, server backup, and application systems integration

LC Signs & Construction, Inc.                             

IT Consultant / Webmaster

2008-Present

  • Created and maintained company website and Outlook email systems
  • Advised management on implantation, deployment, and administration of new IT systems
  • Provided computer help desk support via telephone or in person with end-users
  • Identified, isolated, and repaired computer equipment during preventative maintenance routines and performed diagnostics and troubleshooting of system issues

Education & Certifications

University of Colorado - Boulder, Co

  • Bachelor of Arts, December 2008
  •  

    Microsoft Certified IT Professional (MCITP)

  • Enterprise Messaging Administrator on Exchange 2010, September 2011
  •  

    Microsoft Certified Technology Specialist (MCTS)

  • Microsoft Exchange Server 2010, Configuration, April 2011
  •  

    Microsoft Certified Technology Specialist (MCTS)

  • Microsoft Windows Vista, Configuration, May 2009
  • Alexander Leong — (719) - 661-4043