Alex Leong
Systems Administrator
Technical Skills
- Certifications: Microsoft Certified IT Professional (MCITP) MCP ID# 6869064
- Systems: Windows XP/Vista/7, Windows Server 2000/2003/2008
- Hardware: Desktops, Laptops, Routers, Firewalls, Servers, Switches, Printers, Scanners
- Software: Exchange 2007/2010, Office, Blackberry Enterprise, Citrix XenApp, VMWare, Hyper-V
- Networking: TCP/IP, DHCP, DNS, LAN, WAN
- Languages: HTML, CSS
Experience
PlumChoice Business Services
Network Engineer II
2010-2011
- Provide day-to-day operational support for Managed Services solutions including customer services, reporting, system and device management, and deployment of managed services tools to new customers
- Provided desktop configuration and phone support for end user software and hardware issues
- Advised and managed the Help Desk Support Team as their Team Lead Supervisor
- Created and implemented processes for a new department
Everon Technology Services
Network Engineer I
2010-2010
- Configured, installed, and administrated network infrastructure for over 140 small businesses
- Provided desktop configuration and phone support for end user software and hardware issues
- Administrated Windows, Exchange, Blackberry, and Citrix XenApp servers
- Responsible for network performance, security monitoring and policies, server backup, and application systems integration
LC Signs & Construction, Inc.
IT Consultant / Webmaster
2008-Present
- Created and maintained company website and Outlook email systems
- Advised management on implantation, deployment, and administration of new IT systems
- Provided computer help desk support via telephone or in person with end-users
- Identified, isolated, and repaired computer equipment during preventative maintenance routines and performed diagnostics and troubleshooting of system issues
Education & Certifications
University of Colorado - Boulder, Co
Microsoft Certified IT Professional (MCITP)
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified Technology Specialist (MCTS)
Alexander Leong — (719) - 661-4043